FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
About Golf Supply Shop
How can we contact you?
You contact us by email - support@golfsupply.shop
What are your business hours?
Our offices and customer service lines are open Monday through Friday 8am - 5pm ET.
Where are your headquarters?
Our company is based in Michigan. All of our warehousing and shipping is done from this location.
Our Address:
21150 Trolley Industrial Dr. Taylor, MI 48180
Orders
When will my order ship?
We strive to process orders as quickly as possible. Orders placed Monday through Friday and may take 3-5 business days. This will be shipped via USPS.
When can I cancel my order?
Unfortunately we are unable to make changes or cancel an order after the order has been submitted at checkout. We ask that you please carefully review your order details before submitting. If you have any additional questions, please contact us at support@golfsupply.shop
How much duty and tax will I have to pay?
Since the information varies by nation, we are sadly unable to provide estimated duties and taxes.
Any additional import duties or taxes are not included in the amount you pay at checkout. US dollars are used to list all prices on our website.
Please be aware that the cost of international shipping may vary based on your location and does not include taxes, import tariffs, or additional customs fees.
Do you offer free shipping?
Yes , we do offer free shipping on all orders worth of $75.
Others
What payment methods does Golf Supply Shop accept?
We accept all major credit cards (Visa, MasterCard, American Express and Discover).
Sales Tax
At checkout, sales tax is computed based on the shipping address.
How can I verify that the website is secure?
Golf Supply Shop online transaction security is our first priority. Through a secure server connection, all transactions are completed. You may have noticed that our order submission page's URL ends in https. This indicates that not everyone else has access to your information. The industry-standard SSL (Secure Sockets Layer) protocol encrypts all payment card information you enter on our site. Online transaction security is our first priority. Through a secure server connection, all transactions are completed. You may have noticed that our order submission page's URL ends in https. This indicates that not everyone else has access to your information. The industry-standard SSL (Secure Sockets Layer) protocol encrypts all payment card information you enter on our site.